Last Update: 06/11/2017

Personal information: What does it mean ?

Inovestor’s registration process requires that you provide information such as your name, complete mailing address, your e-mail address, a user name and a password in order to access additional information, tools and features that we offer. Other information may also include your age and income group as well as your gender.

This information is what is known as your Personal Information.

Why Inovestor needs Personal Information ?

Inovestor requires Personal Information in order to know you and to serve you better. When you register to Inovestor, you have access to various tools such as the Mini Portfolio, the Portfolio, Real-time Quotes for both Canadian and U.S. markets, personalized alerts and preferences, as well as other features that enhance your experience on Inovestor. Your Personal Information simply allow our systems to remember your preferences.

Who can have access to your personal information ?

Only those employees of Inovestor duly authorized by our internal security policy may have access to Personal Information of clients.

Inovestor will not disclose, sell or transmit to a third party, personal information collected through his site, without prior authorization, except as required by law.

Inovestor however reserves the right to compile and use this information on an aggregate basis for advertising purposes. The aggregate information is not linked to any personal information that can identify any individual person.

Log Files

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personal information.

Links

This web site contains links to other sites. Please be aware that Inovestor is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personal information. This privacy statement applies solely to information collected by this Web site.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Tell-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. Inovestor will automatically send the friend a one-time email inviting them to visit the site. Inovestor stores this information for the sole purpose of sending this one-time email. The friend may contact Inovestor at service@inovestor.com to request the removal of this information from our database.

Site and Service Updates

We may also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account mostly via e-mail.

How Inovestor will keep your personal information ?

Inovestor stores your personal information in a physically and virtually secure environment. The Database is protected by three layers of firewalls, thus preventing unauthorized access to sensitive data. At location, the Database is located in a locked computer room and the database servers are password protected in NTSF format.

Can you change or delete your personal information from our database ?

Any amendment to your personal information can be performed online via the Account section of the Website.

To close your account, send us your request via e-mail at service@inovestor.com with your Username. We will send you an e-mail to confirm your request by replying to us with your Password.

Any accounts unused for a period of 2 years will be permanently deleted from our database.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personal information while on our site. Once the user closes his/her browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, he/she may still use our site. The only drawback to this is that the user will be limited in some areas of our site.

Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it. If, at any point, we decide to use personal information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Internet security

To protect users against misuse, alteration and the loss of the information under our control, Inovestor site has reasonable security measures in place. All transmission of confidential and personal information or other information is at your own risk, because there is certain risk of interception and the transferred data could be lost or modified. Under no circumstances you can liable Inovestor for damage that can occur during the transmission of confidential and personal information or other information.

Inovestor takes every precaution to protect our users’ information. When users submit sensitive information, it is protected both online and off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted to internal use only. Only employees who need the information to perform a specific job (for example, billing clerk, customer service representative, etc) are granted access to personal information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information.

Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers in which personal information is stored are kept in a secure environment.

If you have any questions about the security at our website, you can send an email to service@inovestor.com.